Scooter User on Carnival Demands ‘Able-Bodied’ Passengers Take the Stairs
In recent weeks, an issue on Carnival Cruise Line ships has been making waves across social media: the ongoing battle for elevator space between passengers using mobility scooters and able-bodied cruisers.
A guest who uses a mobility scooter recently voiced her frustration, calling for “able-bodied” passengers to take the stairs to allow more room for those who depend on the elevators.
In a Facebook post, Carnival’s Brand Ambassador, John Heald, shared a message he received from a frustrated passenger, who voiced her concerns about what she perceives as “total disrespect” from other guests.
She explained that despite needing a mobility scooter, she frequently finds it difficult to access the elevators due to able-bodied passengers cutting in front of her.
The guest went so far as to suggest that Carnival should implement an elevator dedicated solely to passengers using mobility scooters, wheelchairs, or those with physical challenges.
While the sentiment was clear, Heald addressed the practical concerns of such a system. He explained that having a dedicated elevator for those with mobility issues would require additional staff members acting as “elevator operators,” something Carnival cannot currently support.
Despite the challenges, Heald acknowledged the growing demand for mobility scooters onboard, noting that the number of scooters per ship has increased significantly in recent years.
“At least 100 scooters on a ship is now normal,” Heald shared. He emphasized the need for patience from all guests, acknowledging the frustration that can arise from busy elevators during peak times like embarkation day.
Heald also reiterated that the majority of cruise passengers are considerate and give preference to those with mobility challenges when possible. However, the reality of crowded elevators means that the situation is not always ideal.
He even joked about the guest’s wish for him to one day rely on a scooter, playfully adding, “If that day comes, I’ll turn it into my own version of ‘Meals on Wheels.’”
Ultimately, Heald’s takeaway was simple: “A massive dollop of patience is required from everyone.”
While it’s clear that this situation is complex, the conversation underscores the need for greater awareness and understanding regarding elevator etiquette. Carnival, for its part, has promised to continue evaluating ways to improve the experience for all guests.
However, Heald also made it clear that the shared goal is to make sure everyone’s vacation at sea remains as enjoyable and stress-free as possible.
As cruisers, it’s essential to remember that while a bit of elevator frustration may be inevitable, patience and respect for fellow passengers can go a long way.
Whether you’re using a scooter or not, a little courtesy can make all the difference in ensuring a smoother and more enjoyable cruise experience.
