How to Use WhatsApp on a Cruise (MUST-KNOW!)

Cruising the open seas is all about relaxation and adventure, but one thing many passengers still want is a way to stay connected.

Whether you’re updating friends and family back home or trying to coordinate with your travel group, WhatsApp is a popular choice.

But can you use it on a cruise ship? Here’s everything you need to know about staying connected with WhatsApp during your next cruise.

Can You Use WhatsApp on a Cruise?

Yes, you can use WhatsApp on cruises but there’s a catch. On most cruise ships, WhatsApp is only available if you have a WiFi package or mobile data connection. However, on Disney cruise ships, passengers can use WhatsApp for free without needing to buy an internet package.

However, on most other cruise lines, WhatsApp may appear to work without an internet connection, but your messages will remain in a pending state (indicated by a single grey tick) until you’re online.

Once you’re connected, the messages will be sent, and you’ll see two grey ticks when they’re delivered.

Is WhatsApp Free on a Cruise Ship?

While WhatsApp itself is free to use, accessing it on a cruise ship typically isn’t. Unless you’re on a Disney cruise, you’ll need an internet package, which most cruise lines charge for.

If you’re hoping to avoid high roaming charges, it’s important to keep your phone in Airplane Mode while at sea and connect to the WiFi. This way, you won’t accidentally rack up costly roaming fees.

When selecting an internet package, remember that WhatsApp doesn’t require a lot of data for text messaging.

A lower-tier internet package (like Royal Caribbean’s Voom Surf package) will work fine for chatting. If you’re on a cruise line that charges by the data used or by the minute, you can turn off your WiFi after sending a message to avoid unnecessary costs.

Key Things to Know About WhatsApp on a Cruise

1. Video and Audio Calls Might Be Blocked

Depending on the internet package you select, WhatsApp’s video and audio call features may be restricted. Many cruise lines offer bandwidth-limited plans designed only for text messages. Even if you’re able to make calls, the internet speed on most cruise ships might not be fast enough to support them effectively.

2. Cruise Lines Often Have Free Messaging Options

If you’re mainly looking to stay in touch with your travel companions, you might not need WhatsApp at all. Many cruise lines have their own mobile apps with built-in messaging features. While these apps typically don’t provide notifications, they offer a free alternative for communicating with your group onboard.

3. Roaming Charges Vary by Provider

For passengers who prefer to use their mobile network to access WhatsApp, roaming charges can vary depending on your provider. Some mobile networks waive roaming charges within certain regions (e.g., UK cruises or European sailings), while others may charge a flat daily fee. If you’re cruising close to land, you might be able to use your mobile data for WhatsApp, but always check with your carrier to avoid surprises.

WhatsApp on Disney Cruises

If you’re sailing with Disney Cruise Line, you’re in luck. Not only can you use WhatsApp for free without purchasing an internet package, but you’ll also have access to a wealth of community-driven groups.

During a transatlantic cruise on the Disney Dream, passengers can join WhatsApp groups to discuss everything from seasickness remedies to special events hosted onboard.

To find these groups, check Facebook for your specific sailing and see if there’s a WhatsApp group you can join for your cruise.

The Bottom Line

If you’re keen on using WhatsApp throughout your cruise, you’ll need an internet package unless you’re on a Disney cruise.

Depending on the cruise line, you may find better value with an internet package that includes WiFi for the duration of your trip, so it’s worth checking whether your fare includes WiFi.

For those looking to save money, cruise lines with free messaging apps may provide an alternative, and services like Princess Cruises’ Medallion service allow you to track your travel companions around the ship.

Whether you’re sending a quick text to your friend or checking in with your family back home, WhatsApp can help you stay connected during your cruise, as long as you’re prepared to navigate the internet options available to you.

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