Royal Caribbean Internet Packages: Voom WiFi In-Depth

Navigating the high seas doesn’t mean you have to be cut off from the digital world. Whether you’re a social media aficionado, a work-from-anywhere professional, or simply someone who likes to stay in touch with family and friends, the allure of onboard internet is undeniable.

Thankfully, Royal Caribbean has got you covered with their robust internet offerings, promising you a seamless online experience while you cruise.

Is Royal Caribbean’s Voom WiFi truly the “fastest internet at sea,” as they claim? They offer two distinct packages: Surf, for basic internet needs like browsing and social media, and Surf & Stream, ideal for those looking to video chat, stream, and more.

Stay tuned as we dive into the nitty-gritty of Royal Caribbean’s internet packages, offering you a comprehensive guide to help you make an informed choice for your cruising needs.

(Unless you want to use a walkie-talkie on your next cruise to communicate with your group and save some serious $$$)

Royal Caribbean Internet Packages

The price range for Voom WiFi packages aboard a Royal Caribbean cruise can fluctuate based on several variables. Typically, you can anticipate spending approximately $11 to $16 daily for the standard package, and around $15 to $20 daily for the more advanced package.

Before going deeper into the complex pricing structure, let’s first explore the two distinct types of internet packages available and the features they offer.

Royal Caribbean Packages Explained
Source: Royal Caribbean

Voom Surf Voyage Package

If your internet needs are fundamental, the Voom Surf Voyage package might just be what you’re looking for.

Tailored for cruisers who want straightforward internet access, this package keeps you online around the clock. Here’s what you can do with this basic plan:

  • Web Browsing: Freely navigate the internet, whether it’s for leisurely reading or important research.
  • Email Access: Keep your inbox in check and never miss an important email while you’re sailing.
  • Messenger Apps: Stay connected through chat apps like WhatsApp, iMessage, and Facebook Messenger. Please note that while text messaging is supported, voice and video calls are not available with this package.

Speed and Limitations

It’s important to manage your speed expectations when you opt for the Voom Surf Voyage package. Royal Caribbean intentionally limits the speeds on this plan.

Why? The idea is to encourage passengers to upgrade to the more bandwidth-heavy Voom Surf & Stream package.

If you’re planning to just browse the internet or shoot off some emails, this package should suffice. However, for those requiring faster speeds for tasks like streaming, upgrading would be a wise choice.

Voom Surf & Stream Package

For those who demand more from their internet experience while cruising, the Voom Surf & Stream package takes connectivity to the next level. It encompasses all the features of the basic Surf package, but with several enticing add-ons and faster speeds. So what sets this package apart?

  • Video Chatting: Stay face-to-face with your loved ones or even hold a business meeting via video chat platforms.
  • Live Streaming: Keep your social media followers in the loop by live streaming your cruise adventures.
  • Streaming Services: Binge-watch your favorite shows or groove to your favorite playlists, all while cruising in the middle of the ocean.

Speed and Capabilities

The Surf & Stream package is not throttled, which translates to faster and more reliable internet speeds. If your internet needs include watching videos, streaming music, or anything that requires high bandwidth, this is the package for you.

Inclusions

The Voom Surf & Stream Package offers:

  • 24-hour internet access
  • Standard web browsing
  • Emailing capabilities
  • Chat support on messenger apps like WhatsApp and Signal
  • Video live chats
  • The ability to stream movies, TV shows, music, and other content
  • Live streaming and posting on social media platforms

While the Surf & Stream package is undoubtedly more feature-rich, it does come at a higher cost compared to the basic Surf package.

However, if you value faster speeds and the ability to engage in a range of online activities, the extra cost can be justified.

Royal Caribbean's Internet Package - Woman on laptop by pool

Royal Caribbeans Internet Pricing Breakdown

Understanding the cost of internet access aboard a Royal Caribbean cruise can be a bit of a puzzle, but don’t worry—we’ve got you covered.

Just like the fluctuating prices of their drink packages, the cost of WiFi varies based on several factors such as the ship, the sailing, and the time of purchase.

Here’s a breakdown to help you navigate these waters:

Standard Rates for Cruise-Length Access

  • Voom Surf Package: The average daily rate usually falls between $12.99 and $15.99 per device. This is the cost if you’re planning on using the internet throughout the entire length of your cruise.
  • Voom Surf & Stream Package: If you want the higher tier, expect to pay around $17.99 to $19.99 per device per day.

Single-Day Pass

If you don’t need internet for the entire cruise, you have the option of purchasing a 24-hour pass. However, this comes at a steeper price:

  • Voom Surf 24-hour pass: Generally costs in the ballpark of $25.99 per device.
  • Voom Surf & Stream 24-hour pass: Prepare to shell out around $32.99 per device for a single day.

Yes, you read that right—the prices almost double when you opt for just a day’s access!

Family and Multi-Device Plans

Here’s where it gets even more interesting.

If you’re cruising with family or simply have multiple devices, you can snag a discount by purchasing a family plan.

For example, a five-device plan for the Surf package can reduce the average cost to approximately $9 per device.

Pro Tip For Extra Savings

  • Early Bird Discounts: Royal Caribbean encourages early purchases by offering significant discounts when you buy your internet package before sailing. Simply log into the Cruise Planner on Royal Caribbean’s website, navigate to the ‘Internet & More’ section, and secure your Voom internet package there. Pre-booking not only secures your internet access but also saves you money.
  • Multiple Device Discounts: If you have more than one device or are cruising with family, take advantage of Royal Caribbean’s multi-device discounts. This can bring down your per-device cost considerably.
  • Watch for Price Changes: The price of internet packages can fluctuate throughout the year. Keep an eye out for price drops even after you’ve made your purchase. If you notice a lower price, you have the option to call Royal Caribbean for a discount or cancel and re-buy the package at the reduced rate.

Diamond Discount: A Royal Perk for Loyal Cruisers

If you’re a member of Royal Caribbean’s Crown & Anchor Society and have achieved Diamond status or higher, you’re in for an extra treat: a special discount on Voom internet packages.

However, it’s important to note that you can only take advantage of this benefit once you’re onboard.

How the Diamond Discount Works:

  • When to Apply: Unlike pre-booking discounts, the Diamond discount is applied exclusively onboard. You won’t be able to use your Crown & Anchor discount in advance of your sailing.
  • Sliding Scale of Savings: The extent of your discount depends on the length of your cruise itinerary. The percentages range from 9.6% to as much as 28.8%. Here’s the breakdown:
    • 4-night itineraries: 28.8% discount
    • 5-night itineraries: 23% discount
    • 6-night itineraries: 19.2% discount
    • 7-night itineraries: 16.4% discount
    • 8-night itineraries: 14.4% discount
    • 9-night itineraries: 12.8% discount
    • 10-night itineraries: 11.5% discount
    • 11-night itineraries: 10.5% discount
    • 12-night itineraries: 9.6% discount

If you’re a Diamond or higher member of the Crown & Anchor Society, make sure to capitalize on these onboard discounts to get the most bang for your buck when purchasing a Voom internet package.

Royal Caribbean Ship

How Fast Is Voom?

Voom’s internet speed is revolutionized by Royal Caribbean’s partnership with Starlink, making it incredibly fast for a sea-bound experience.

Recent tests showed download speeds of up to 77.03 Mbps and upload speeds of 15.72 Mbps on Starlink-enabled ships.

However, speed can vary depending on factors like the ship’s location and satellite coverage. It’s worth noting that you might experience a slight slowdown when connecting from your cabin.

If your cruise is on a non-upgraded ship, expect slower internet—adequate for basic tasks but less ideal for heavier data usage.

Nonetheless, with Starlink technology becoming increasingly standard across the fleet, you’re likely to enjoy high-speed internet comparable to what you’d have back home.

Which Voom Package Should You Buy?

Choosing the right Voom package on a Royal Caribbean cruise boils down to your specific internet needs and preferences.

If your primary concern is basic connectivity—for checking emails, updating social media, or sending text messages via apps like WhatsApp—the Voom Surf Voyage Package should suffice.

However, if you’re looking for a more robust internet experience that includes video streaming, live video chats, or access to streaming platforms like Netflix or Spotify, the Voom Surf & Stream Package would be a more suitable choice.

Don’t forget to consider the pricing: Surf generally costs around $13 per day for a single device, while Surf & Stream is around $18 per day, with fluctuations depending on various factors.

Does The Royal Caribbean App Work Without WiFi?

You don’t need to purchase a Voom internet package to use the Royal Caribbean app while you’re onboard. All you have to do is connect to the ship’s guest Wi-Fi.

You can easily do this through your phone’s settings; just look for the Wi-Fi network named “Guest-(ship name)-Wi-Fi.”

Once connected, you’ll be able to use the app or even purchase an internet package if you decide you want broader online access.

To purchase or activate a package, simply go to login.com through a web browser.

The app itself comes packed with a range of features, although these can vary depending on the specific ship you’re on.

Some universal functionalities include the ability to sign into your guest account (you must be at least 13 years old), check into your cruise, and link reservations with other guests.

It’s also your gateway to a variety of onboard activities, dining options, and even loyalty program details.

Once you’re connected to the guest Wi-Fi, you’ll be able to make specialty and My Time dining reservations, reserve shows and shore excursions, browse and save daily activities to your calendar, explore deck plans, monitor your onboard spending, and even unlock your stateroom door.

Some ships even offer the ability to order food delivery through the app. Even without a paid internet package, the Royal Caribbean app keeps you well-connected throughout your cruise.

Using laptop on a cruise

Can I Use One Account For Multiple Devices?

One limitation of the service is that each account only allows for a single device to be connected at any given time. If both you and your spouse want to use the internet on separate devices simultaneously, you’ll have to purchase access for two devices.

However, there’s a way around this restriction if continuous connectivity isn’t a must-have for you. You can switch between multiple devices while keeping just one connected at any given moment.

For instance, if you’ve been using the internet on your laptop and then want to switch to your phone, you’ll encounter a prompt informing you that you’ve reached your device limit.

At this point, you can choose to disconnect the laptop and connect the phone instead.

Can I Use Voom For Video Chat Services Like Facetime Or Zoom?

Yes! If you’re looking to make video calls via FaceTime, Zoom, or other similar services while cruising on Royal Caribbean, you’ll need to opt for the Voom Surf + Stream WiFi package.

The basic Voom Surf package won’t suffice for these activities as it has speed restrictions that prevent video calling.

Call quality on the Voom Surf + Stream package is generally good, although you may experience occasional choppiness.

If staying connected via video calls is important to you while you’re at sea, the Surf + Stream package is your go-to option.

Do Royal Caribbean Cruise Ships Have Free Wifi?

Generally speaking, Royal Caribbean cruise ships do not offer free WiFi to guests. The exception is for those who have booked a Star or Sky Royal Suite Class suite, as each guest in these premium suites receives one complimentary Surf + Stream package.

If you’re a member of Royal Caribbean’s Crown and Anchor loyalty scheme, even at the Diamond level, free WiFi is not included as a perk.

However, there are some opportunities for free WiFi during the cruise when the ship is docked at a port.

Overall, unless you are staying in one of the most luxurious suites, you should expect to pay for internet access while on a Royal Caribbean cruise.

Man on laptop on Royal Caribbean ship

Which Royal Caribbean Ships Have Starlink Internet?

Royal Caribbean is in the process of upgrading its ships with Starlink Internet, aiming to complete the fleet-wide update soon.

As of now, at least four ships have been confirmed to have active Starlink internet:

  • Freedom of the Seas
  • Independence of the Seas
  • Liberty of the Seas
  • Enchantment of the Seas

Other ships like Allure of the Seas are in line for the upgrade, but the cruise line has been discreet about the rollout schedule.

Reader reports have also indicated that Liberty of the Seas and Enchantment of the Seas recently activated their Starlink services.

However, Royal Caribbean has not announced an official timeline for each ship’s upgrade, relying instead on the passenger community to confirm the presence of Starlink.

Importantly, the cost of internet services on Starlink-equipped ships remains the same as it was with the previous technology, as of the latest information available.

How To Connect To Royal Caribbean WiFi

By following these straightforward steps, you should have no trouble accessing the internet while enjoying your Royal Caribbean cruise.

  1. Turn On Device WiFi: Open your device’s WiFi settings and look for the network named “royal-wifi.” Connect to it.
  2. Open Web Browser: Once connected, your device should automatically open a web browser. If it doesn’t, you’ll need to manually open a browser.
  3. Login or Sign Up: At this point, a login prompt should appear. If you’ve pre-purchased a Voom package, entering your details will activate your pre-paid internet access. If you haven’t pre-purchased, you can select the package you want at this point, and the cost will be added to your onboard account.
  4. Troubleshooting: In case you encounter any issues or glitches during this process, Guest Services is available to assist you.
  5. Maintaining Connection: If you find you’ve lost connection at any point during your cruise, double-check to ensure your WiFi is enabled and visit “Login.com” to re-sign into your account.
  6. Additional Support: If you experience connectivity issues that you cannot resolve, you can always visit the help desk on the ship for assistance.

FAQ’s

Can you send texts via Royal Caribbean’s WiFi?

Regular text messaging through your mobile network isn’t advised due to possible roaming charges. However, text messaging through internet-based services like WhatsApp, iMessage, or Facebook Messenger is possible with a purchased Voom Surf WiFi package.

Is WiFi calling possible on Royal Caribbean ships?

You can make WiFi calls if you’ve opted for the Surf + Stream Voom package. The basic Surf package restricts WiFi calling, allowing only texting and browsing.

Can WhatsApp be used on Royal Caribbean?

Absolutely! Text messaging through WhatsApp is possible with the basic Voom Surf package. For voice or video calls on WhatsApp, you’ll need the Surf + Stream package.

Can I use iMessage on Royal Caribbean ships?

iMessage works with any Voom WiFi package for texting. If you wish to send voice messages, the Surf + Stream package will be required.

Is FaceTime an option on Royal Caribbean cruises?

Yes, you can use FaceTime, but you’ll need to purchase the Voom Surf + Stream package for sufficient internet speed. The basic Surf package will not support FaceTime.

Can I use Zoom while on a Royal Caribbean cruise?

Zoom is accessible, but only with the Surf + Stream package, as the basic Surf package does not offer the required speeds for video calls.

What about using TikTok on board?

You may be able to use TikTok with the basic Voom Surf package, but for more reliable loading and streaming, the Surf + Stream package is recommended.

Can I stream content with Voom?

Certainly! The Surf & Stream package offers speeds between 3-5 Mbps, which meets the minimum requirements for most streaming services like Netflix, Prime Video, and Hulu.

Can Voom handle video chatting apps like Facetime or Zoom?

Yes, you can conduct video calls via Facetime, WhatsApp, and Facebook Messenger with the Surf + Stream package, although you may experience some minor interruptions in call quality.

Can I use internet messaging and WiFi calling on my phone with Voom?

Absolutely, the Voom internet works well with internet-based messaging apps like WhatsApp, Signal, and Facebook Messenger. Voice calls are usually clear. Just remember to switch your phone to airplane mode to avoid extra roaming charges.

Can multiple devices be connected to a single Voom account?

The service generally allows only one device per account at a time. However, you can switch between devices by disconnecting one and connecting another. You’ll be prompted to do this once you reach your device limit.

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